Contact information

Elsie & Rue customer care

For help with your order, delivery or a return, email contact@elsierue.com or use our contact form. Please include your order number if you have one.

Business information

Elsie & Rue is operated by Kormar, registered in the Netherlands.

  • Company name: Kormar
  • Business address: Bosstraat 58, 5963 NZ Hegelsom, Netherlands
  • Dutch Chamber of Commerce (KvK) number: 99994429
  • VAT identification number: NL869219352B01
  • Email: contact@elsierue.com
  • Telephone: +31 6 1817 3385

Returns

Please request a return through our Returns Portal before posting any items. Once approved, use only the return destination shown on the prepaid label and instructions we provide. See our Returns & Refunds policy for details.